Our Business

We have over 40 years combined industry experience.

About Us

Based in Sydney our team have over 40 year’s experience in all different aspects of the printing industry. That means a wide range of talented people just waiting to help you come up with a cost-effective, time-efficient ways to run your print management.

We offer a person to person service where you can pick up the phone and talk to us.

We won’t be sending you off to talk anyone else.

We understand the cost of downtime if a device isn’t working we take personal responsibility for fixing any problems that arise.

Our team service the needs of businesses nationally. So don’t think that just because your business isn’t in the CBD we won’t be able to help because we can.

Once we get to know your business and your goals we will work with you to make sure the equipment and service you invest in supports all your business requirements.

We work with the top 3 managed print service providers in Australia

Our Partnership in 6 Simple Steps

It is very common for businesses to significantly underestimate the costs of their print function. With one of our solution in place, you can expect to experience on average 34 percent lower operational costs. This means that you can re-invest your savings into the future growth of your company and achieve lasting business gains.

Step 1

DISCOVER

We begin with conducting an MPS audit of your business. This helps our consultants develop a comprehensive understanding of your current business document output, your operational workflows as well as your current and future business needs. Plus, you will learn what is being printed in your business, where it's being printed and who is responsible.

Step 1

Step 2

DESIGN

After a thorough analysis of our findings we design a customised solution for your print environment that will address your unique business needs.

Step 2

Step 3

IMPLEMENT

Our professional project management team will implement your program using a defined methodology and training program. This allows us to support both your business and end-users so we can ensure minimal disruption. A seamless transition to your new managed solution is of paramount importance.

Step 3

Step 4

REVIEW

Our team of dedicated project managers will conduct regular reviews of your solution to address any business, operational and user changes or concerns that may arise. We also capture relevant information which allows us to deliver continuous improvements and support your evolving business needs.

Step 4

Step 5

MANAGE

Our consultants will ensure your print fleet and document workflows maintain optimum performance while placing the highest importance on exceeding our agreed KPIs and SLAs.

Step 5

Step 6

Improve

As your business experiences periods of growth and change, we will work with you and your team to ensure your solution continues to evolve and improve to support your business efficiently.

Step 6

Our Expert Team Members

John Duffy

Director

Quoc Tran

Technician

Archana Prasad

Office Manager

Brett Hinch

Customer Support

Want to save up to 30% off printing costs?

Get in touch with your local CSA experts to discuss how.